You are here:

Returns and Refunds

Last updated - March 1, 2024

Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

 

Returns

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

Return Process

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase/and the return form provided/and other, and mail your return to the following address:

CRAFTED IN A VACUUM, LLC
Attn: Returns
RMA #
235 Apollo Beach Blvd, #187, Apollo Beach, FL, 33572

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.

 

Refund Policy

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

Please Note

 

Sale items are FINAL SALE and cannot be returned.

 

Questions

If you have any questions concerning our return policy, please contact us at:

Customer service phone number: 1 (689) 216-427

Customer service email: [email protected]